PRODUCTS
What is the difference between ice cream and gelato?
It’s not uncommon for people to use ice cream and gelato interchangeably, however they are quite different. Gelato, the Italian word for ice cream, is made with more milk than cream and therefore has a lower fat percentage. It also is made differently, less air is churned into gelato giving it a richer flavour.
I like frozen yoghurt, will I like gelato?
The age old battle of frozen yoghurt versus gelato rages on. If you’re a fan of frozen yoghurt, there’s a high chance you’ll thoroughly enjoy our gelato flavours. We’d recommend opting for flavours with a more tart taste like our popular Yoghurt & Pomegranate.
What flavours do you have?
We have a wide range of gelato and sorbet flavours available, including classic flavours like Vanilla Bean and Augustus specialities like Milo & Dulce De Leche. For our full range of flavours and specials, check out our menu here.
How often do you release special flavours?
We try and rotate our specials on a monthly basis. Our new creations are made with our customer’s requests in mind and flavours that we know everyone will love. You better get in quick though! They run out fast 🏃♂️💨 New specials are announced on our social media platforms.
How do I order a cake?
Our cakes are available to pick up in store without pre-ordering, or you can give your local Augustus a call and they will put one aside for you.
What are mousse cakes?
These cakes are made with a layer of mousse, so think chocolate mousse but it makes up the majority of the cake. It has a fine layer of sponge cake on the bottom and is very rich, which is why we say it feeds 10-12 people 😊
DIETARY REQUIREMENTS
Do you have vegan options?
Everyone should be able to enjoy gelato so we offer a range of delicious plant based flavours. To find our plant based options, you can filter the menu or ask us when you’re ordering a scoop.
Are your products Halal? And do they contain alcohol?
Our gelato is made with a bovine gelatine which is Halal, so all of our products are halal-friendly. Just avoid the flavours that contain alcohol! Our friendly staff are happy to point these out and answer any questions you may have in store.
Where is your allergen information located?
We want everyone to be able to enjoy our gelato and sorbet flavours. Our allergen guide will provide you with a comprehensive list of which flavours include potential allergens.
Is your gelato safe for pregnant people?
We do consider our gelato safe for pregnant people. All of our gelato is made with milk that is pasteurised twice. Our products that are made with egg have it cooked into the product – however we would suggest avoiding the Bombe Alaska if you are concerned about raw egg. And we do currently have two flavours that are made with alcohol – avoid those two. All products may contain traces, other than that, good to go 💜
STORE
What are your store opening hours?
All of our store hours are listed on our locations page.
When are your new stores opening?
I want to work for you, how do I apply?
We are always on the lookout for fabulous team members. You can send your resume through our careers page.
HOME DELIVERY
Do you do half-and-half flavours in takeaway tubs?
Yes we do! You can get 2 flavours in our 0.5L tubs, and 3 flavours in our 1L tubs.
Can I buy a voucher?
Our new vouchers are available in-store and online. E-vouchers are available to purchase here.
Where do you deliver to?
We currently deliver to most of Melbourne, with a 6km delivery radius around each store. To find your nearest Augustus Gelatery store, use your location or enter your postcode.
APP
How many points do I earn with my purchase?
Points earned in Augustus Rewards:
Single Scoop – 6 Points
Double Scoop – 8 Points
Triple Scoop – 9 Points
0.5L Tub – 16 Points
1L Tub – 25 Points
Milkshake – 9 Points
How many points do I need to receive my free gelato?
Points needed to redeem Augustus Products:
Single Scoop – 60 Points
Double Scoop – 80 Points
Triple Scoop – 90 Points
0.5L Tub – 160 Points
1L Tub – 250 Points
Milkshake – 90 Points
When do I receive my free birthday scoop?
You will receive you free Birthday scoop at the beginning of your Birthday month. You will have until the end of the month to redeem your scoop.
